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The one change that helped this GP clinic reduce patient wait times and staff overwhelm

Case studies
This GP tried an AI receptionist to deal with high call volumes. When it didn't meet their needs, they found Helen and haven't looked back.
Tara Wesson
March 25, 2026
59
Read more
GP receptionist speaks with patient at front desk
Visual Category News Blog
Dental
4min read

Here’s How Dental Suite Helps Practices Stay in Control

Stay booked, stay visible, stay in control - even when things get busy. Dental Suite combines Online Booking, Reserve...
Jake Edwards
January 19, 2026
70
Healthengine Innovation

Meet Helen: The AI Receptionist Built for the Needs of Australian GP Clinics

Stop missing calls after hours and during peak times. Helen, Healthengine’s AI Receptionist for GP clinics, answers every call...
Shreya Khandelwal
November 10, 2025
510
Front desk receptionist answering phone at busy GP clinic
Healthengine Innovation

The Missing Piece in Patient Access: How GPs Can Stay Responsive Without Burning Out Their Teams

Every practice wants to improve patient access. It’s a goal that sits at the heart of good primary care,...
Shreya Khandelwal
September 15, 2025
80
Healthengine Innovation
3min read

How to Boost Patient Bookings with Google’s ‘Appointments Booking’ Feature

Healthengine has partnered with Google to launch the new Appointments Booking feature, letting patients book directly from your Google...
Jonathan Ormond
February 6, 2025
377
Healthengine Innovation

Healthengine approved as an Electronic Prescribing app – Simplified script management for patients

Healthengine now offers simplified and secure e-script management, approved by the Australian Digital Health Agency. Patients can manage prescriptions,...
Jonathan Ormond
November 29, 2024
229
Report | Research
3min read

Attracting More Patients in 2024: Insights from Thousands of Patients Across Australia

The 6th Australian Healthcare Index reveals how cost-of-living pressures and patient expectations are shaping healthcare in 2024. Discover key...
Renee Newton
August 20, 2024
205

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