Make missed appointments a thing of the past
The fast and easy way to no more ‘did not attends’. Send an SMS, email, or in-app notification to all your patients – regardless of how they booked.
Reminders Plus gives your practice more customisation and control over your appointment reminders, and gives patients the ability to confirm, cancel and rebook their appointments all via SMS or in-app notification. You can also craft your reminder message and select which practitioners and appointment types they are sent for.
Delivered via SMS or the Healthengine app, patients can confirm, cancel or rebook; making it more than just a friendly reminder.
A patient is sent a pre-appointment reminder via an SMS or in-app notification
Your patient has the ability to confirm, cancel and rebook their appointments
The confirmed or cancelled booking is instantly reflected in your practice management system
If the appointment is cancelled, it’s instantly republished to potential patients
There’s no obligation, simply enter your details to receive a call from one of our practice consultants or call 08 6205 3113 at a time that suits you.
Reminders Plus is currently available to GPs only.
Reminders Plus is available as part of the GP Complete subscription and includes unlimited SMS, available to GPs only.
Healthengine sends the SMS reminders on your practice’s behalf. The reminders will be sent to all patients, regardless of how they booked, ensuring all of your patients receive a reminder, not just those who booked online.
Reminders Plus will read from your SMS consent settings so you can exclude selected patients.
Yes – Reminders requires your practice management software to be integrated with Healthengine. Reminders Plus is compatible with the majority of GP Practice Management Software.
Healthengine’s data security and privacy policies apply – the privacy and security of both your practice’s and your patients’ data is our priority. We only fetch the mobile number, name, email address, and appointment time of your patients for the sole purpose of sending them an appointment reminder SMS. No other identifying information or medical information is sought in this process. All information is transmitted securely to Healthengine, and no information is passed on to a third-party without patient consent.
