Patient Appointment Management System (PAMS)

The HealthEngine Patient Appointment Management System (“PAMS”) is a complete, easy to use, all-in-one system that allows pharmacies to manage health service appointments, including flu vaccination and COVID-19 Vaccinations.

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Pharmacy Solution

The complete scheduling and appointment management system for pharmacies

Built for Pharmacies

Designed to support community pharmacies manage the administration of flu and COVID-19 vaccination, as well as additional health services your pharmacy may offer.

Smart Scheduling

HealthEngine’s Patient Appointment Management System (PAMS) has a robust scheduling tool, giving you the ability to have schedules set up by room, resource or health service. Repeating schedules and block-out schedules allow for maximum customisation.

Seamless Integration with MedAdvisor’s PlusOne

Reduces the amount of manual data entry with our direct integration with PlusOne. Patient booking details and pre-screening responses integrate automatically into PlusOne. (Available on our Premium Plan)

Get noticed on the HealthEngine Network

Expose your pharmacy to the millions of users who visit HealthEngine to manage their health. You’ll get a Network Profile, plus the option to get additional bookings via HealthEngine for a small per-booking fee.

COVAX

The best COVID-19 vaccination booking solution for pharmacies

  • A booking flow specifically designed for COVID-19 vaccination bookings that includes the option to book two does at once
  • You can offer multiple vaccines
  • The patient can choose which vaccine to book (based on your settings)
  • Ability to use HealthDirect’s Eligibility Checker, or to set age restrictions
  • COVID-19 specific communications including symptoms to look out for and reminders for patients to book a second dose if they haven’t already
  • COVID-19 specific pre-screening form based on Dept of Health’s requirements for Pfizer, AstraZeneca and Moderna
  • Integration into the HealthDirect Vaccine Clinic Finder
  • Electronic recording of vaccinations administered (powered by MedAdvisors’s PlusOne)*
  • Automatic submission to the AIR (powered by MedAdvisors’s PlusOne)*
  • Ability to appear on the HealthEngine COVID-19 Vaccination search (optional)

*Only available on the Premium Plan and requires MedAdvisor PlusOne subscription to access these features. Go to www.mymedadvisor.com

Pharmacy Plans

Choose the right plan for your pharmacy

Essentials
Monthly Plan
PAMS Software
Appointment Scheduler
Booking Management Portal
Email and SMS Communication
Vaccination Pre-Screening Questionnaire
COVID-19 Vaccination Module
Reporting and daily run sheets, print-outs and downloads
Flu Vaccination Bookings
COVID-19 Vaccination Bookings
HealthEngine Network
Network Profile
Patient Feedback
Network Bookings (Optional with Fee)
Support
Self Serve
Live Web Chat & Ticket Support (email)
Premium
Monthly Plan
Everything in Essentials
PAMS Software
Additional Health Service Bookings (e.g. Weight Management)
Additional Features
MedAdvisor PlusOne Integration
Store Directory for your Website
Voucher Management
Support
Phone Support
Advanced
Monthly Plan
Everything in Premium
Additional Features
Custom Branding
Advanced Customisation
Support
Customised Support
Patient Appointment Management System

Essentials

Premium

Advanced

PAMS Software
Appointment Scheduler
Booking Management Portal
Email and SMS Communication
Vaccination Pre-Screening Questionnaire
COVID-19 Vaccination Module
Reporting and daily run sheets, print-outs and downloads
Flu Vaccination Bookings
COVID-19 Vaccination Bookings
Additional Health Service Bookings (e.g. Weight Management)
HealthEngine Network
Network Profile
Patient Feedback
Network Bookings Optional with fee Optional with fee Optional with fee
Additional Features
MedAdvisor PlusOne Integration
Store Directory for your Website
Voucher Management
Custom Branding
Advanced Customisation
  • Custom payment gateways
  • Single Sign-On (SSO)
  • Custom CRM integration
  • Custom data feeds
Support
Self Serve
Live Web Chat & Ticket Support (email)
Phone Support
Customised Support
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