“It’s saved us about 30 hours"

With our recalls and bookings taken care of, we’re not overwhelmed. In the first three months, it’s saved us about 30 hours that we’ve been able to channel into taking good care of our patients,” says Eve. “And because the recalls are automatically scheduled so they’re not sent all at the same time, there’s less risk of the phones all ringing at once!

“56 online scripts a month saves up to 9 hours’ admin”

Because of the efficiency it creates for our team, the convenience it offers our patients and the freedom it gives us to set our own fees for online Scripts, it certainly is a value-add feature… At an average of 56 scripts per month, that’s 56 fewer calls to reception… And instead of two support staff required to handle script requests, the process can now be done by one support staff member in a fraction of the time.