Based in Fremantle, Ellen Health is a GP-owned and managed practice that has grown to become a large extended-hours primary health facility, open seven days a week. As a busy…
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Today, we’re all connected via our smartphones. And patients, just like regular consumers, now expect a similar connection with your practice. In this digital world, it’s no longer enough to…
Your practice management system will be the brain of your clinic, designed to make your practice run smoothly by streamlining your day-to-day tasks. But not every piece of software is…
In today’s digital world, we all want things to be simple and convenient. Your patients are no different. The rise of digital technology in the healthcare space means you can now…
Have you ever wondered how practices manage the appointment availability displayed on their HealthEngine Professional Profile or the Online Booking System on their practice website? Whether your practice uses a sophisticated…
Three years ago, Dr Pia Oparkcharoen set out to open a dental practice in Melbourne. Being her first practice, everything from purchasing equipment to system software and marketing was a…
One of the questions we often get asked by practices is how can they increase the efficiency of their front desk processes. Whether it’s answering calls for appointment bookings; or…
In providing high quality healthcare, it is essential for GPs to be across the state of the local medical industry and its future direction. As Natalie Smith, Head of Health…
Patient feedback is an important part of the healthcare experience. Feedback allows practices to gain insight into areas of concern, that if actioned appropriately will ultimately improve the relationship with…
The national rate of accidental death from opioids is on the rise, with the National Drug & Alcohol Research Centre reporting that 70% of opioid overdoses were due to pharmaceuticals…
