Practices are able to create patient lists based on information within their PMS, and send a recall to an individual, or perform a bulk action (whereby multiple patients will receive an SMS recall, i.e. for pap smears or breast screens).
HealthEngine sends an automated link straight to the patient’s mobile device, via secure SMS, which initiates a three-point identity check. When the patient verifies their identity, they will see details of the electronic recall and can book an appointment instantly, via the practice’s Online Booking System.
Any attempt by the practice to contact a patient is recorded in the patient file. Additionally, all patient interaction with the recall message is recorded in the patient record, i.e. message delivered, message read, appointment booked.