Communicate

Send targeted SMS campaigns to your patients

Communicate is a practice efficiency and patient engagement tool that allows you to send targeted health campaigns and important practice updates to patients.

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Features & Benefits:

  • You control the targeting: You decide which patients to send to
  • Customise the message or use a template: You’re in complete control of the message they receive 
  • Built-in compliance: Patients can opt-out at any time
  • Easy-to-use SMS campaigns to engage with your patients
  • Keep patients informed
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how it works

Keep patients informed

Easy-to-use SMS campaigns to engage with your patients

Step 1

Select the campaign you want to send. Choose from a set template or write your own content. 

Step 2

Upload your patient list from your practice management software.

Step 3

Hit send! The message is instantly delivered to your patients.

Step 4

Enjoy the benefits of increasing patient engagement and loyalty.

Get in touch

Request a call back about Communicate?

There’s no obligation, simply enter your details to receive a call from one of our practice consultants or call 08 6205 3113 at a time that suits you.

  • By submitting this form you are consenting to receive marketing communications from HealthEngine in future, on the understanding that you have read and agree to our Privacy Policy, Collection Statement and Terms of Use and that you can opt-out at any time.

Frequently Asked Questions

Do I need to have any other HealthEngine products to get Communicate?

You’ll need to have Patient 360 or Online Booking System activated and enable the Communicate product as an add on.

What are the ready-to-send campaigns?

You can find out more about the current campaigns here. Our campaigns library will grow and expand based on your feedback and what you want to send to your patients.

Do I need to use all the ready-to-send campaigns in Communicate?

No. It’s up to you which campaigns you use.

How much does Communicate cost?

7 cents per standard SMS sent with a $0 monthly subscription. You will see the estimated cost of sending each SMS campaign prior to sending. The charges will appear on your monthly invoice.

I am concerned about the security and privacy of patient data.

HealthEngine’s data security and privacy policies apply. In this particular instance, patients can opt out from receiving practice messages at any time.

Can I customise my message?

Yes you can! You can craft your very own SMS to your patients, all included in Communicate.

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