Engage your patients

Scripts

Save time with online prescriptions

Online prescription requests 24/7

Phones constantly ringing with routine prescription requests? Save your patients time and offer them the convenience of requesting a repeat script online 24/7 with HealthEngine Scripts. 73%* of patients we surveyed said they would be more satisfied with their practice if they offered online repeat requests (*2017 HealthEngine survey of 908 patients).

Stay in control

With HealthEngine Scripts, GPs always have full discretion whether to approve or reject a script request. You’re also in control of setting your own price, participating doctors, response time, and available delivery options for patients: pickup, fax to pharmacy, or post to patient. We take care of secure payments and keeping patients up to date about their request via SMS.

Features and Benefits:

  • No set-up or transaction fees
  • Integrates with selected Practice Management Software
  • Secure online payments using Stripe
  • Improve patient satisfaction and convenience
  • Free up your front desk
  • Improve practice efficiency

how it works

4 Simple Steps To Online Prescriptions Success

Designed to simplify repeat prescriptions, patients will love the convenience of requesting their prescription online while your front-desk team and practitioners will have more time for other tasks.

Frequently Asked Questions

Can GPs reject a script request?

Yes. Doctors know their patients best. We will provide the necessary information to help practitioners decide if they can safely prescribe medication without an in-person consult.

Do all the practitioners at our practice need to use Scripts?

Your GPs can choose to opt in to HealthEngine Scripts. Only participating doctors will be visible patients when requesting a repeat script online.

How much does Scripts cost?

We only process payments for successful script requests. It’s up to you how much to charge your patients for an online script request – we take a flat $2 service fee from patients to cover our administration costs (such as transaction and SMS fees). For example, if you set the total price as $20, you will receive $18 while HealthEngine will receive $2.

Scripts is available at no extra cost with selected HealthEngine products.

How does billing work?

How often can you say a product just deposits money into your account? Scripts does just that. On a monthly basis we’ll collect the payments and transfer it to your bank account minus the patient’s $2 service fee. 

How does it integrate with my Practice Management Software?

Scripts hooks directly into selected Practice Management Software. This means participating doctors can be notified about script requests in real time via messages, plus have the option to link the script request to the patient file.