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Everything can always be made better, right?

It’s a question we constantly ask ourselves here at HealthEngine, and it’s what has driven us to become the #1 choice for patients looking to get better connected with their healthcare providers.

But to be able to offer more value and more patients for dental practices, it was clear what needed to happen: we needed to grow the HealthEngine Network.

Our investment in practices & patients

Over the last 2 years, we’ve worked tirelessly to build a powerful network for dentists. We’ve continued to invest in growing the number of patients on the HealthEngine Network, creating more value for our dental customers in the process.

In just the last 12 months HealthEngine has seen a:

  • 63% rise in the total number of dental bookings
  • 40% increase in the number of new patient bookings per dental practice

But what does this mean for dental practices?

For the average dental practice on HealthEngine, this means the delivery of 6 new patients per month*.

The rise in dental bookings

Above: Dental bookings on HealthEngine continue to rise

More than just new patients

HealthEngine is Australia’s home for healthcare with more than 3.6 million Aussies visiting HealthEngine every month.

And it’s far from just a new patient platform with existing patients also choosing HealthEngine as their preferred booking method due to the ease and convenience of being able to find, book and manage all of their healthcare appointments in the one location.

In fact, over 91% of bookings on HealthEngine are existing patients who book with their regular practice.

A patient using the HealthEngine app

Above: A patient using the HealthEngine app

How we’re actively encouraging repeat bookings

My Care Team – HealthEngine’s My Care Team allows patients to favourite their preferred providers, allowing them to rebook straight from their HealthEngine homescreen.

For patients, My Care Team offers them an easier way to book. Centralising their healthcare in one environment, it puts all their providers and practices right at their fingertips.

My Care Team home screen

Above: A patient’s view of their My Care Team 

And with over 1.7 million downloads of the app, more and more Australian’s are using HealthEngine to book appointments with their preferred provider.

6-monthly Reminders – We regularly remind patients to keep on top of their health, prompting them to check-in with their preferred providers every 6-months.

6-monthly reminder SMSAbove: A 6-monthly reminder SMS

A Powerful Marketing Channel for Dentists

More than just an online bookings provider, HealthEngine is a high-impact, low-cost marketing channel that can be used in replacement of, or alongside, your current provider.

Performance-based marketing

With Facebook and Google Ads, you’re going to pay for the click regardless of whether or not it results in a booking. With HealthEngine, not only will you get a booking, but you’ll only pay once the patient attends their appointment – and only if they are a new patient to your practice.

HealthEngine’s Patient Connect 

HealthEngine is Australia’s home for healthcare with more than 3.6 million Aussies visiting HealthEngine every month.

Patient Connect gives you the ability to connect with the millions of patients who’ve chosen HealthEngine to help them find, connect, and engage with their preferred providers and practices.

For practices, it lets them fill their books by leveraging the 63% rise in the total number of dental bookings and massive 40% increase in the number of new patient bookings per dental practice.  

For the average dental practice on HealthEngine, this means the delivery of 6 new patients per month* – a strong return on investment especially when you consider the lifetime value of a patient.

When paired with HealthEngine’s Online Booking System, Patient Connect gives your practice an effective and essential end-to-end solution for patient acquisition, management and retention.

Discover how HealthEngine can help you connect and engage with your patients here.

 

*Based on the average number of new patients delivered to dental practices on HealthEngine over the previous 6-months

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