HealthEngine Recalls

The fast and cost-effective way
to process recalls.

HealthEngine Recalls is an easy, cost-effective way to centralise and manage all of your recalls. Better still, it helps in the delivery of positive clinical outcomes, for you and your patients.


SMS is a cost-effective way to contact patients quickly and reliably. Inbuilt SMS functionality allows you to track the full progress of a recall, including details of past and future appointments.


Manage and record all calls relating to recalls with this simple, intuitive function. Call notes are stored in the patient’s file which ensures you have a complete record of activity.

Follow up

HealthEngine Recalls highlights follow-ups for you, so you’ll spend less time figuring out who needs to be contacted and more time communicating with patients.


There are times when a doctor needs to provide direction on a recall. HealthEngine Recalls makes it easy to flag a recall for a doctor’s attention.


The patient receives a recall notification by SMS and is prompted to complete an identity check.


When the patient has verified their identity, they can see details of the recall.


The patient can book their recall appointment instantly, via your Online Booking System.

Save time, save money

An average practice sends 200 recall letters per month, at an approximate cost of $500 to the practice.

Seamless integration

HealthEngine Recalls works with your Online Booking System and integrates seamlessly with Best Practice, eliminating any need for manual data entry.

Monitor your recalls

Keeping track of your recall activity has never been easier. HealthEngine Recalls automatically records all actions against the patient’s file along with user and date information.

Want to find out more about HealthEngine Recalls?Talk to our team

One-Page Download:
How HealthEngine Works

Want something to share with your colleagues? Download this one-page overview of HealthEngine solutions for practices - a simple summary of how HealthEngine can help your practice connect with patients.

Patient Survey:
6,000 Patients On Online Booking

An analysis of survey responses from more than 6,000 HealthEngine users was conducted in relation to online bookings behavior for healthcare services. See the key findings and how practices can adapt for success.

Online Booking - how does it work?

This video explains how our Online Booking System connects with your Practice Management System and seamlessly publishes your appointment availability online, as well as how quick and easy it is to install and get started with online bookings.

Schedule a 15-minute demo

Find out more about how you can use HealthEngine to boost your practice’s profile, secure new patients and manage appointments the smart way.


We’ll give you a demonstration absolutely free and with zero obligation.


Find out how many patients are searching for your practice right now.


Getting started is easy, simply get in touch and we’ll do the rest.