Revolutionising patient feedback

Patient Pulse

Patient Pulse is a new patient survey and feedback management system helping you keep your finger on the pulse of your patient experience. The best part is, it’s 100% free!

We are excited to announce that Patient Pulse will soon be available to all AHPRA registered health practitioners, including non HealthEngine customers.

HealthEngine customers can activate Patient Pulse now and AHPRA practices can register their interest for the release. 

Activate Patient Pulse Register Interest

Patient Pulse

Get feedback on your practice from all of your patients

With Patient Pulse, you can send short, easy to complete surveys to all your patients after their appointment, regardless of their booking method. With real-time actionable feedback on your Practice Admin Dashboard, you’ll be able to keep your finger on the pulse of your practice.

96% of practices say patient feedback is crucial for their business

Read more about Feedback
Next feature: Word of Mouth Score

Word of Mouth Score

Keep Your Finger on the Pulse of Patient Experience

Fundamental to Patient Pulse is the Word of Mouth Score. This is simply your patient’s opinion on whether your practice is providing an experience worth recommending – an experience that will keep bringing in new patients, and make your existing patients want to stay.

Patient Pulse is an opportunity to be a fly on the wall when your patients are out in the community.

Read more about the Word of Mouth Score
Next feature: Feedback

Help Your Practice to Flourish

Take a Data-Driven Approach to Improving Your Practice

You may believe your patients will already let you know directly if they are not happy with the service they receive. The reality is, not everyone feels comfortable providing feedback in person. Receiving a Word of Mouth survey direct to their phone allows patients to respond in their own time, and to give honest feedback – including positive recognition of helpful staff!

“From a practitioner’s standpoint, the ability to track and measure my Word of Mouth Score over time is extremely exciting, because we all know that we can’t improve what we don’t measure.”
– Dr. Marcus Tan, HealthEngine CEO

Next feature: It’s Free!

Patient Pulse is Free for HealthEngine Customers

Log in to Practice Admin and start receiving free feedback today via the Patient Pulse tab.

Activate Patient Pulse

Find Out More

Find out what patients really think about your practice, with Patient Pulse

If you’re a HealthEngine customer you can activate Patient Pulse yourself, via your Practice Admin dashboard.

Click here to login to Practice Admin

If you’re not a HealthEngine customer you can Register Your Interest for Patient Pulse by completing the form to the right. Once Patient Pulse is ready, you’ll be the first to know.

If You're Not an Existing HealthEngine Customer, Register Your Interest in Patient Pulse

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