GP Complete

Your complete GP solution created especially for general practices, GP Complete elevates practice efficiency and online visibility.

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Practice Efficiency Suite Plus
Online Bookings System with Practice Efficiency Suite

Power front desk efficiency

Power up your front desk team with our collection of time-saving tools like online payments, customised digital forms, appointment reminders, recalls and sidebar.

Build online visibility

Boost your practice’s online visibility on the Healthengine website and app so you show up for patients 24/7. Be visible on Australia's largest healthcare network.

Dedicated customer success manager

Our dedicated customer success experts help you fine tune the solution for your practice’s unique needs. They'll provide personalised recommendations to improve your visibility and efficiency.

Powering front desk efficiency

Time-saving tools for your GP practice

Online Booking System

Allow patients to book appointments easily via your website.

Appointment Reminders

Make missed appointments a thing of the past. Send reminder emails or SMS messages to your patients.

Automated Recalls

Recall patients for follow-up appointments with automated SMS or queue phone or letter tasks.

Prescription icon

Repeat Online Scripts

Allow your patients to request repeat prescriptions online 24/7.

Feedback & Reviews

Send short surveys to patients after their appointment for valuable practice feedback.

Mobile Check-ins

Reduce stress on your front desk by allowing patients to self check-in for their appointment and view their place in the queue.

Online New Patient Forms

Capture your patient’s information electronically prior to their appointment. No manual entry, PMS integration available.

Dual Staff Bookings

Enable Dual Staff Bookings for appointments that require two staff members, such as a doctor and nurse.


Take patient bookings for influenza vaccinations online via your practice website.


Allow patients to book their COVID-19 vaccinations online via your practice website.

Patient Search

Quickly find all Healthengine communications sent to your patients for bookings, reminders SMS and recalls.


(New Updates) Care for your patients through phone & video consults with Telehealth.


The ultimate desktop efficiency tool. Publish or remove availability, access a range of quick processes, real-time alerts and more.

Booking Notifications

(New Feature) Send automatic booking notifications to all your patients, even if they didn’t book via Healthengine.

Online Patient Payments

(New Product) Take patient payments online before and after appointments, reduce no shows with prepayments and more.

MyMedicare and Custom Forms

(New Product) Build and send unique digital patient forms with ease and precision, including MyMedicare registrations.

Communicate (Add-on)

Send targeted messages to patients for important practice updates. Ensure patients stay up-to-date with the right info.

Bulk Billed Telehealth Consent

(New Product) Easily capture patient consent online for phone & video bulk billed telehealth appointments.

Build online visibility


Bookings have been made through the Healthengine Network in the last 12 months.

Be visible, available and connected to your patients at their favourite online healthcare destination, via the Healthengine Network.


Create your Healthengine practice profile

Ensure your practice is visible to the millions of patients searching and booking on Healthengine every month.


Increase your practices online visibility

Foster loyalty and improve retention by providing a seamless booking experience for your patients.


Connect with new and existing patients

With Healthengine, your patients can easily find and connect with your practice on the Healthengine website and app.


Healthengine integrates into Apple Maps

Healthengine integrated into Apple Maps to help bring more visibility to healthcare practices like yours and provide appointment booking access via the Maps app. Our leading directory of healthcare practices with additional content is now featured on Maps. For practices with GP Complete, patients can now schedule an appointment with you, direct from the app through a link to the Healthengine website or app.

Your GP Complete package

Billed monthly (ex gst)

No new patient fees

Elevate your practice efficiency and online visibility.

  • Online Booking System
  • Appointment Reminders (Reminders Plus)
  • Automated Recalls
  • Healthengine profile (desktop, mobile & app)
  • Appear on Healthengine and take bookings (no new patient fees)
  • Increase your practice’s visibility on Google
  • Online New Patient Forms
  • (NEW) Online patient Payments (Add-on)
  • Sidebar
  • Feedback & Google Reviews
  • Telehealth
  • My Care Team™
  • Mobile Check-Ins
  • COVID-19 Vaccination Bookings (Covax)
  • Flu Vaccination Bookings (Fluvax)
  • Repeat Online Script Requests
  • Dual Staff Bookings
  • Book Online Prompts
  • Patient Search for Healthengine communications
  • Communicate SMS Tool (Add-on)
  • (NEW) Booking Notifications
  • (NEW) Custom Forms
  • (NEW) Bulk Billed Telehealth Consent

Seamlessly connects with your Practice Management Software

GP Complete connects to popular Practice Management Systems (PMS)
to create a smooth integrated workflow.

Get in touch

Speak to a Healthengine Practice Consultant

Submit your details and a knowledgeable Healthengine Practice Consultant will contact you to answer any questions or arrange a product demonstration. You can also reach us on 08 6205 3113

  • (Existing customers will be contacted by their CSM)
  • By submitting this form you are consenting to receive marketing communications from Healthengine in future, on the understanding that you have read and agree to our Privacy Policy, Collection Statement and Terms of Use and that you can opt-out at any time.

Elevate your practice

Get started for free

Suburb Tool

Add in your postcode or suburb name to discover the number of patients searching for, and booking, appointments in your area.

List your practice

View or claim your listing on Healthengine for an instant visibility boost.

Frequently Asked

About GP Complete

Who is eligible to use GP Complete?

GP Complete is currently available to General Practice (GP) only.

Do I need to use all of the features in GP Complete?

No – while we encourage you to utilise all of the product features to elevate online visibility and improve practice efficiency, we understand that every practice has different needs. You can choose to activate or deactivate any features at any time.

Does the GP Complete integrate with my PMS?

GP Complete integrates with Best Practice, Medical Director Pracsoft and ZedMed. Our Online Bookings System and Healthengine Network integrate with numerous additional practice management software. Please chat to us for more information on our integrations.

Do you have no lock-in contracts?

Yes – our no lock-in contracts are month-to-month with no set-up fees. Cancel anytime, we just need 30 days’ notice.