This service is delivered through a partnership between Healthengine and Chemist2u. Chemist2u in turn works with a network of specially selected local community pharmacies across Australia as well as local logistics and courier partners to provide fast, efficient delivery.
Free, same-day, home delivery for prescription medication
You can now get prescription medication delivered to your home without having to go to the pharmacy. In qualifying postcodes, this can be done on the same or next day depending on when you order.
How it works
Upload your Script or ePrescription
Simply take a photo of your paper script or ePrescription.
Tell us relevant medical information
Answer a few basic questions to ensure you’re getting the appropriate medication and paying the right price (including Concessions).
Confirm your order
We’ll send you a full order confirmation to your phone so you can check the final price, and exact medication details before you pay.
Delivery
Depending on when you complete the order, your order will be delivered to you on the same or the next day. We take care of the whole process.
Reviews
Super quick and easy. On both occasions I used the service my prescription was delivered within only a few hours. Fantastic.
Felicity
Omg this was a lifesaver!!!!!! I’m in iso and I needed my medications… They delivered it to me on the same day that I ordered. Thank you all so much.
Angie
So easy to use and they accept eScripts. Fast delivery too
Cathy
Frequently Asked Questions
How much does it cost?
You will get charged the recommended PBS fee for any prescription medications, taking into account any concessions you may qualify for as well as your generics preference. You will currently pay no additional delivery or booking fee if you are in a qualifying area.
Do I need to be home to accept the delivery?
Yes, someone does need to be at home to accept the order. If the order was made using a paper prescription, the script(s) must be handed over to the delivery driver to return to the pharmacy.
Whilst It is important the person who made the order receives their medicine or prescription themselves, you can nominate a different adult in the household to receive the delivery. Please ensure they have any paper scripts to hand over to the delivery personnel.
Which pharmacy will supply my medications?
Upon entering your delivery address, you are connected to a specially selected local community pharmacy in your area which will dispense the medication.
Can I order all medications for delivery?
All prescription medication except for Schedule 8 medications (Drugs of addiction) are available for dispensing through this service.
Where can I see the pricing information for my medication?
Your script is reviewed and approved by our partner’s pharmacy team upon submission.
Once your scripts have been processed (this happens within 30mins from 8am – 10pm 7days a week), you will receive an SMS with a link review the order and individual medication pricing.
Please make sure to enter any concession card details, and whether you prefer generics when submitting your order, as this will affect the price.
What information do I need to order my medication online?
To save yourself time and have a seamless process ordering online, make sure you have the following information handy:
- Medicare card
- Concession card / Health Care card provided by the Australian government
- Medicine prescription as prescribed by your doctor or prescriber.
How do I upload a script?
It is as simple as taking a picture of the paper script you receive from your doctor or prescriber. Ensuring Patient’s name and the medication prescribed is legible.
For new prescriptions:
Include both sides of the prescription as shown below.
For Repeat prescriptions:
Include both the original (green) and the repeat (yellow) as shown below.
For eScripts (Electronic Scripts):
Simply send us a screen shot of the eScript showing your initials, the medication name and token code
