For practices

  • 9k+ practice customers
  • Australia’s #1 healthcare platform
  • 4.8 App store rating (IOS)

Online Booking System

Easily accept bookings 24 hours a day, 7 days a week
Power-up your current PMS with our integrated Online Booking System. Patients can book appointments quickly and easily via your website.
Get a free OBS demo
Call us (08 6205 3113)
  • 9k+ practice customers
  • Australia’s #1 healthcare platform
  • 4.8 App store rating (IOS)

Online Booking System

Easily accept bookings 24 hours a day, 7 days a week
Power-up your current PMS with our integrated Online Booking System. Patients can book appointments quickly and easily via your website.
Get a free OBS demo
2M
Active users per month
89M+
Total patient bookings
4.8*
IOS App store rating
9K+
Happy practice customers
Why Healthengine?
2M
Active users per month
89M+
Total patient bookings
4.8*
IOS App store rating
9K
Happy practice customers

Why Healthengine’s Online Booking System?

  • Be Accessible. Be Available.
With Healthengine’s Online Booking System, you ensure your practice is always accessible – helping retain current patients and attract new ones.
  • Integrated with your PMS
Seamlessly connect with your current PMS, allowing patients to book directly via your website or Healthengine profile
  • 24/7 Accessibility
Keep your practice open even after hours—43% of online bookings happen when your doors are closed.
  • Customised Booking Options
Set up appointment types, practitioner availability, and important patient notices with ease.
  • Improved Patient Communication
Automated confirmations, reminders, and add-to-calendar options help patients stay on top of their appointments.
  • Enhanced Patient Experience
Provide a seamless, intuitive booking process that patients love.

Why Healthengine’s Online Booking System?

  • Be Accessible. Be Available.
With Healthengine’s Online Booking System, you ensure your practice is always accessible—helping retain current patients and attract new ones.
  • Integrated with your PMS

Seamlessly connect with your current PMS, allowing patients to book directly via your website or Healthengine profile.

  • 24/7 Accessibility
Keep your practice open even after hours – 43% of online bookings happen when your doors are closed.
  • Customised Booking Options

Set up appointment types, practitioner availability, and important patient notices with ease.

  • Improved Patient Communication
Automated confirmations, reminders, and add-to-calendar options help patients stay on top of their appointments.
  • Enhanced Patient Experience
Provide a seamless, intuitive booking process that patients love.
  • How our Online Booking System works
Power up your current practice management system with our integrated Online Booking System. Patients can book appointments quickly and easily via your website or Healthengine profile 24/7.
  • How our Online Booking System works
Power up your current practice management system with our integrated Online Booking System. Patients can book appointments quickly and easily via your website or Healthengine profile 24/7.

Benefits at a Glance

Streamline bookings, reduce no-shows, and enhance patient experience.

  • Accept bookings 24/7 via your website or Healthengine profile.
  • Customise booking policies to suit your practice’s needs, including cancellation terms.
  • Allocate specific appointment types for certain times or practitioners
  • Reduce DNAs by enabling patients to accept policies before booking.
  • Provide monthly activity reporting for better insights and tracking.
  • Boost bookings and patient satisfaction with a system designed for ease and efficiency.
  • Share essential information before bookings, such as asking new patients to arrive 15 minutes early.

Benefits at a Glance

Streamline bookings, reduce no-shows, and enhance patient experience.

  • Accept bookings 24/7 via your website or Healthengine profile.
  • Customise booking policies to suit your practice’s needs, including cancellation terms.
  • Allocate specific appointment types for certain times or practitioners
  • Reduce DNAs by enabling patients to accept policies before booking.
  • Provide monthly activity reporting for better insights and tracking.
  • Boost bookings and patient satisfaction with a system designed for ease and efficiency.
  • Share essential information before bookings, such as asking new patients to arrive 15 minutes early.
  • Simple Steps to Online Booking Success

Designed to deliver a complete end-to-end experience, Healthengine’s Online Booking System offers:

  • Step 1:
    Patients search online for your practice to make an appointment
  • Step 2:
    Your patients choose from available appointments published through your Online Booking System
  • Step 3:
    When a patient makes a booking it’s instantly reflected in your practice management system
  • Step 4:
    Your patient automatically receives a reminder before their appointment, giving them the option to confirm, cancel and reschedule
  • Step 5:
    Your patient is sent a post-consult survey to give feedback on their experience

Simple Steps to Online Booking Success

Designed to deliver a complete end-to-end experience, Healthengine’s Online Booking System offers:

Step 1:

Patients search online for your practice to make an appointment

Step 2:

Your patients choose from available appointments published through your Online Booking System

Step 3:

When a patient makes a booking it’s instantly reflected in your practice management system

Step 4:

Your patient automatically receives a reminder before their appointment, giving them the option to confirm, cancel and reschedule

Step 5:

Your patient is sent a post-consult survey to give feedback on their experience

Want to take bookings 24/7?

Hit ‘Book Now’ to demo our Online Booking System from your Patient’s perspective.
Preview Appointment with Appointment Type selection as First Step:
Book now
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What our Customers say about us
“Best in the business!”
Healthengine has the best in class systems that makes my life so much easier. Thank you!
Jenny Wilson
Practitioner
“Amazing customer service!”
Any issue, the customer service team jumps on it asap and resolved the issue in a timely manner! Thank you.
Esther Howard
Dentist
“Healthengine does it better!”
I dont have to do anything manually anymore! They make my job easy everyday.
Marvin McKinney
Psychologist
“Best in the business!”
Healthengine has the best in class systems that makes my life so much easier. Thank you!
Jenny Wilson
Practitioner
Get in Touch

Speak to a Healthengine practice consultant

Submit your details and a Healthengine practice consultant will contact you to answer any questions or arrange a product demo.
You can also reach us on
08 6205 3113
We're committed to your privacy. By submitting this form you are consenting to receive marketing communications from Healthengine in future, on the understanding that you have read and agree to our Privacy Policy, Collection Statement and Terms of Use and that you can opt-out at any time.
Get in Touch

Speak to a Healthengine practice consultant

Submit your details and a Healthengine practice consultant will contact you to answer any questions or arrange a product demo.

You can also reach us on
08 6205 3113
We're committed to your privacy. By submitting this form you are consenting to receive marketing communications from Healthengine in future, on the understanding that you have read and agree to our Privacy Policy, Collection Statement, and Terms of Use, and that you can opt-out at any time.
Integrations with all tools you already know and love
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Integrations with all tools you already know and love
Get started

Frequently Asked Questions

How does this system work with my Practice Management Software (PMS)?
  • Healthengine’s Online Booking System works by reading your appointment book and displaying your available appointments online in real-time. Only those appointments that match the criteria defined by your practice at the time of installation will be displayed.
  • Watch our helpful webinar on why you need a Booking Management System.
  • We read your appointments through a piece of software called the ‘Appointment Connector,’ which we install on your practice server. The Appointment Connector allows us to:
  • Scan and read your appointment book to detect available appointments.
  • Publish available slots online in real-time.
  • When a patient books an appointment online, the Appointment Connector:
  • Scans your patient records for a match based on name, mobile number, and date of birth.
  • Adds the booking to your appointment book if a match is found.
  • Creates a new patient record if no match exists and removes the slot from availability online.
  • When a patient successfully books an appointment:
  • The booking is automatically populated into your appointment book, including the patient’s name and contact details.
  • An ‘HE’ symbol will appear to identify the booking.
  • For non-integrated practices, you will receive an email notification of all bookings.

No – while we encourage you to utilise all of the product features to elevate online visibility and improve practice efficiency, we understand that every practice has different needs. You can choose to activate or deactivate any features at any time.

  • No. Healthengine’s Online Booking System is designed to seamlessly fit into your existing practice workflows.
  • It mirrors your appointment book for availability.
  • Whoever manages your PMS remains in full control.
  • We do not store, share, or modify any data within your appointment book.
  • Patients are guided through the booking process as follows:
  • They select the practitioner they’d like to see.
  • They choose the appointment type.
  • Each appointment type has a default appointment length set during your system installation. You can customise appointment lengths based on your doctors’ preferences, giving you full control over how appointments are managed.
  • Managing Your Account

No. Any existing patient who books via any Healthengine online booking channel (including your website plugin, Healthengine.com.au, or the app) is free of charge to you.

  • At Healthengine, we recognise that your patients’ health information is sensitive in nature and needs to be treated carefully.

  • We’re committed to protecting your patients’ privacy and ensuring that we have robust data protection and information security processes in place to safeguard your data.

  • Healthengine maintains ISO 27001 Certification for Information Management Security. This is the global standard for information security.

Frequently Asked Questions

Who is eligible for Patient Connect?
Patient Connect is currently available for Allied and Dental practices. GPs can access the Healthengine Network through the GP Complete subscription.
No – while we encourage you to utilise all of the product features to elevate online visibility and improve practice efficiency, we understand that every practice has different needs. You can choose to activate or deactivate any features at any time.
No – while we encourage you to utilise all of the product features to elevate online visibility and improve practice efficiency, we understand that every practice has different needs. You can choose to activate or deactivate any features at any time.
No – while we encourage you to utilise all of the product features to elevate online visibility and improve practice efficiency, we understand that every practice has different needs. You can choose to activate or deactivate any features at any time.
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