For practices
For practices
Healthengine connects patients with more than 10,000 practices and 40,000 practitioners across Australia, including GPs, dentists, allied health professionals, specialists, and pharmacists.
While most of the 1 million monthly bookings on Healthengine are for in-person consultations, telehealth plays a small but important role – providing patients with timely, convenient access to an Australian-qualified health professional, particularly after hours and on weekends.
~1% of bookings are for on-demand telehealth services.
73% of patients who book telehealth follow up with their regular GP.
69% of patients choose telehealth for convenience or to avoid leaving home.
28% of patients use telehealth when they cannot access timely care from their regular provider.
Healthengine prioritises the connection between patients and their regular GP. A patient’s usual care team is displayed prominently, and when booking telehealth, their regular GP is always recommended first.
If their GP is unavailable, patients can see another provider – and soon, they’ll be able to consent to share consult notes back to their GP, ensuring seamless continuity of care.
From general consults to prescriptions, referrals, and medical certificates, Healthengine partners with Australian-qualified telehealth providers to deliver 24/7 care.
Importantly, Healthengine is not a healthcare provider – we enable connections and rely on trusted partners to deliver safe, high-quality services.
Patients can book a telehealth appointment, consult via phone or video, pay securely, receive documentation, and share outcomes with their GP.
All within the Healthengine platform. No extra downloads, logins, or technical steps required.
Healthengine applies strict security protocols to safeguard patient data. Our telehealth solutions are built on robust, industry-standard practices to ensure both providers and patients feel secure.
Healthengine prioritises the connection between patients and their regular GP. A patient’s usual care team is displayed prominently, and when booking telehealth, their regular GP is always recommended first.
If their GP is unavailable, patients can see another provider – and soon, they’ll be able to consent to share consult notes back to their GP, ensuring seamless continuity of care.
From general consults to prescriptions, referrals, and medical certificates, Healthengine partners with Australian-qualified telehealth providers to deliver 24/7 care.
Importantly, Healthengine is not a healthcare provider – we enable connections and rely on trusted partners to deliver safe, high-quality services.
Patients can book a telehealth appointment, consult via phone or video, pay securely, receive documentation, and share outcomes with their GP.
All within the Healthengine platform. No extra downloads, logins, or technical steps required.
Security and Privacy You Can Trust
Healthengine applies strict security protocols to safeguard patient data. Our telehealth solutions are built on robust, industry-standard practices to ensure both providers and patients feel secure.
We’re focused on delivering the highest levels of security and privacy to protect patient data, and apply the pillars of protection, trust and transparency to all aspects of the virtual care experience.
Healthengine makes it easy for GPs and practices to deliver telehealth services through our Telehealth and Express Care solutions.
Express Care for Everyday Requests
Together, Telehealth and Express Care help practices deliver flexible, convenient care while maintaining high clinical standards.
Telehealth for GP Practices
Healthengine is a proud member of the Australian Telehealth Standards Consortium, helping define the future of virtual care.
We are co-designing a national framework that is:
Developed with direct input from patients and providers.
Focused on improving quality, safety, and reliability.
Created with the RACGP, Patients Australia, leading telehealth providers, and independent experts.
Once finalised, Healthengine will ensure all telehealth partners align with these national standards – raising the bar for quality and trust in virtual care.
Discover how Healthengine can help your practice integrate telehealth, reduce admin burden, and deliver accessible, high-quality care to your patients.
Contact us today to learn more about Telehealth and Express Care solutions