* Available for an additional fee and requires MedAdvisor PlusOne subscription to access these features. Go to mymedadvisor.com for details.
Patient Appointment Management System (PAMS)
The Healthengine Patient Appointment Management System is a complete, easy to use, all-in-one system that saves you time so you can focus on what's most important to you. PAMS allows pharmacies to manage health service appointments, including flu and COVID-19 vaccinations.
Request a free demo or get in touch
Built for Pharmacies
Create more time for activities that matter. PAMS is designed to efficiently support community pharmacies in the administration of flu and COVID-19 vaccinations, as well as additional health services your pharmacy may offer.
Smart Scheduling
You’re in control. PAMS offers a robust and flexible scheduling tool that gives you the ability to have schedules set up by room, resource or health service. Repeating schedules and block-out schedules allow for maximum customisation. The optional exclusive scheduling module is also available to easily support your offsite or in Pharmacy clinics and events, cater for walks ins, and more.
Attract more patients in store via the optional Healthengine Network
Expose your pharmacy to the millions of users who visit Healthengine to manage their health. You’ll get a Network Profile, plus the option to get additional bookings via Healthengine for a small per-booking fee.
Seamless Integration with MedAdvisor’s PlusOne
Save time and reduce manual data entry with automatic submission to the Australian Immunisation Register (AIR) through our optional direct integration with MedAdvisor’s PlusOne. Vaccine administration information, patient booking details and pre-screening responses integrate automatically into PlusOne.*
Patient Appointment Management System features
Essentials
Monthly Plan
PAMS Software
Appointment Scheduler
Booking Management Portal
Email and SMS Communication
Vaccination Pre-Screening Questionnaire
COVID-19 Vaccination Module
Reporting and daily run sheets, print-outs and downloads
Flu Vaccination Bookings
COVID-19 Vaccination Bookings
Healthengine Network
Network Profile
Patient Feedback
Network Bookings (Optional with Fee)
Support
Self Serve
Live Web Chat & Ticket Support (email)
Premium
Monthly Plan
Everything in Essentials
PAMS Software
Additional Health Service Bookings (e.g. Weight Management)
Additional Features
MedAdvisor PlusOne Integration
Store Directory for your Website
Voucher Management
Support
Phone Support
Advanced
Monthly Plan
Everything in Premium
Additional Features
Custom Branding
Advanced Customisation
Support
Customised Support
A booking flow specifically designed for COVID-19 vaccination bookings, including the option to book two doses at once
COVID-19 specific pre-screening form based on Department of Health’s requirements for Pfizer, AstraZeneca, Moderna and Novavax.
You can offer multiple vaccines
Integration into the HealthDirect Vaccine Clinic Finder
The patient can choose which vaccine to book (based on your settings)
Save time with electronic recording of vaccinations administered and automatic submission to the AIR (both powered by MedAdvisor’s PlusOne)*
Ability to set age restrictions and turn on standardised notification text for each vaccine type and dose to reduce patient booking errors.
Ability to appear on the Healthengine COVID-19 Vaccination search (optional for a small fee per booking)
COVID-19 specific communications, including symptoms to look out for and reminders for patients to book a second dose if they haven’t already
*Available for an additional fee and requires MedAdvisor PlusOne subscription to access these features. Go to www.mymedadvisor.com for details
Pharmacy Plans
Choose the right plan for your pharmacy
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Patient Appointment Management System
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Small Business |
Large Enterprise |
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PAMS Software
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| Appointment Scheduler | |||
| Booking Management Portal | |||
| Email and SMS Communication (SMS fees apply) | |||
| Vaccination Pre-Screening Questionnaire | |||
| Flu and COVID-19 Vaccination Modules including bookings | |||
| Additional Health Services Modules including bookings (From an extensive standard list) | |||
| Reporting and daily run sheets, print-outs and downloads | |||
| Bulk appointment cancellation feature | |||
| Exclusive Scheduling Module (power offsite or in store clinics or events, use for walk ins, and more) | Optional with fee | Optional with fee | |
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Healthengine Network
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| Pharmacy Profile | |||
| Patient Feedback | |||
| Profile published on the Network, and receive Network Bookings | Optional with fee | Optional with fee | |
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Additional Features
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| MedAdvisor PlusOne Integration. *A Medadvisor PlusOne subscription is required to access this feature. (Optional with fee) | |||
| Store Directory for your Website | |||
| Voucher Management | |||
| Custom Branding (Small Business - Brand logo and colours/ Large Enterprise - Complete branding package) | |||
Advanced Customisation
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Support
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| Self Serve Help Centre | |||
| Guided in-PAMS support (from early 2023) | |||
| Live Web Chat & Email Ticket Support | |||
| Phone Support | |||
| Customised Support | |||
| Contact us | Contact us | ||
Get in touch
Looking for more information?
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