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General practice Fill the book, and take the repetitive half of reception off the front desk. Dental New patients, recalls that actually go out, and fewer empty chairs. Allied health Keep a multi-practitioner diary full without adding admin hours. Specialist Referrals, waitlists and recalls handled without the phone tag. Pharmacy Bookable services, reminders and follow-up in one place.

Get found and booked

Marketplace profile Be found by patients already searching for care nearby. Online booking Take bookings from your own website, straight into your PMS. Waitlist Fill cancellations automatically by SMS. Express Care Virtual care that cuts unpaid admin time for your team. Reserve with GoogleSoon

Before the appointment

Booking notifications Confirm every booking by SMS or email, however it was made. Appointment reminders SMS, email and in-app reminders that cut did not attends. Patient forms Patients complete their forms online before they arrive. Check-ins Patients check in by SMS and see the queue ahead of them. Bulk billing consent Digital Medicare consent, with identity verification.

Reception and admin

AI receptionist No phone queues. No missed bookings. Patient payments Take payments online through a secure payment gateway. Telehealth Phone and video consults, bulk billed or private. KioskSoon Patient messagingSoon

Bring them back

Recalls for general practice Automated recalls by SMS, letter or phone call. Smart Recalls for dental Helen texts patients due for a check-up. They book by replying. Vaccinations Run flu vaccination clinics efficiently and securely. Patient feedback and reviews Prompt patients for Google Reviews and Healthengine ratings.

Integrations Resources Case studies

Practice log in Manage your bookings and profile I’m a patient Find and book a healthcare provider

Get in touch List your practice

Specialty

General practice Dental Allied health Specialist Pharmacy

Features

Get found and booked

Marketplace profile Online booking Waitlist Express Care Reserve with Google Soon

Before the appointment

Booking notifications Appointment reminders Patient forms Check-ins Bulk billing consent

Reception and admin

AI receptionist Patient payments Telehealth Kiosk Soon Patient messaging Soon

Bring them back

Recalls for general practice Smart Recalls for dental Vaccinations Patient feedback and reviews

Integrations Resources Case studies Get in touch Practice log in I’m a patient

Guides.

The longer pieces. Opening a practice, hiring reception, choosing a practice management system, and the things nobody tells you until you are already doing them.

General practice

iStock-2201717839

AI Receptionist in Australian Healthcare

A comparative guide to AI Receptionist capabilities for Australian healthcare organisations.

General practice Dental +1

The reception desk and corridor of a newly fitted out practice

Proven ways to promote your practice and how to measure them

Unlock proven ways to market your practice and discover the best ways to measure the return on your marketing spend.

Guide

Two receptionists working together at a practice front desk

Coming soon

Hiring reception

Guide

A clinician working at a practice management system on a desktop computer

Coming soon

Choosing a practice management system

Nothing matched that.

Australia's largest patient booking network, and the software that runs the practice behind it.

Specialty

General practice
Dental
Allied health
Specialist
Pharmacy

Products

Engage
AI receptionist
Marketplace
Dental Suite
Smart Recalls
Pharmacy Suite (PAMS)
Integrations directory

Resources

Blog
Guides
Tools
Case studies

Company

About us
Leadership team
Careers
Partner referral program
Get in touch
Security
Privacy policy
Practice customer terms

ISO 27001 certified Google Partner Australian data Privacy Act 1988 aligned Patients always told when it is AI

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