Join Healthengine’s Referral Partner Program

Upon submitting your completed registration you will have access to our ‘submit a referral form’ (which you will also receive via email) allowing you to submit the contact details of practices who have an interest in our solutions and of who you have permission to submit as a referral. Upon receiving your referral our consultants will get in touch with the practice to discuss their needs, and validate your referral.

You will receive a $120 e-gift for each valid referral.

We define a valid referral as a contact who meets the below conditions:

• A contact who has been introduced to Healthengine by a registered advocate of the Healthengine referral program.
• A contact who does not exist in our CRM database or, if they do exist, has never interacted with any communication sent by Healthengine or its sales team, according to our CRM records.
• The contact details that you provide us are correct and you have the referred contact’s permission to share them, meaning we are able to reach them via email or phone.
• The referred practice must enter into an agreement for services with Healthengine within 90 days of Healthengine contacting them to be eligible for the $120 e-gift card.
• We will let you know within 45 business days after submitting a referral whether your referral is valid or not.

• Upon validation of your referral, Healthengine will send you a $120 e-gift card within 30 days. 
• You will receive it via the email address you provide.

Upon receiving the completed form, Healthengine will send the practice an email letting them know that we will soon be getting in touch with them. The email will give you all the credit for the introduction.

Yes, as follows:

1. In making any referral to us, you must comply with all relevant laws, and ensure that you have all rights and consents necessary to provide us with the customer’s details and for us to contact them, including the Privacy Act (1988) and the Australian Privacy Principles.
2. You must not:
   1. purport to make any representations on Healthengine’s behalf; or
   2. represent that you are Healthengine’s agent or have any ability to bind Healthengine.
3. Healthengine remains free at all times to market and promote Healthengine’s services in its own right or through third parties including other referrers. If Healthengine receives multiple referrals for the same practice, then a commission will only be payable if your referral is the first in time.
4. Healthengine is not required to contact any valid referral/practice that you refer. For example, Healthengine may decline to do business with a practice if they do not agree to Healthengine’s standard terms and fees, do not meet Healthengine’s credit requirements, or other circumstances exist which mean Healthengine does not wish to accept them as a potential customer.
5. Any revenue you may become entitled to is a single, lump sum payment. No further revenue is payable for the same customer in any circumstances.
6. You are not granted any rights in relation to Healthengine’s trademarks, and you must not use, copy or otherwise deal in Healthengine’s trademarks.
7. As far as the law permits, Healthengine’s maximum aggregate liability to you for all causes of action arising under or in relation to the referral program or these terms in any calendar year, whether in contract, tort (including negligence), statute or otherwise, is limited to the total amount of the commission paid and payable to you during that calendar year.
8. The parties do not intend to create an agency, partnership or joint venture between them. Neither party has the right to bind the other party or to incur any obligation or liability on behalf of the other party.
9. These terms are the entire agreement between the parties regarding our referral program and supersede all previous agreements or terms.