How Patient Connect Works
Patient Connect
More Patients. More Bookings.
Attract more patients and generate more bookings 24/7 on Australia’s largest healthcare network.
Millions of patients. One destination.
13,017,473
Bookings have been made through the HealthEngine network in the last 12 months.
Join Australia’s #1 healthcare network
Patient Connect does exactly as it promises. It connects you with your patients at their favourite online healthcare destination, via the HealthEngine Network.
It puts you front and centre where your current and potential patients are already online, actively looking to connect and stay connected with their healthcare providers. Ultimately, it keeps your books full.
1.
Create your HealthEngine practice profile
Ensure your practice is visible to the millions of patients searching and booking on HealthEngine every month.
2.
Increase your practices online visibility
Foster loyalty and improve retention by providing a seamless booking experience for your patients.
3.
Connect with new and existing patients
With Patient Connect, your patients can easily find and connect with your practice on the HealthEngine Network
Integrations
Seamlessly connect with your PMS
We integrate with the following software and more
Patient Connect Plans
Choose the right plan for your practice
Essentials
Monthly Plan
Per practice / month
Network
Network profile
Existing online patient bookings
Phone enquiries
Support
Self Serve
Plus
Monthly Plan
Per practice / month
+ New patient usage fee
Everything in Essentials
Network
New online patient bookings
Higher search position
Support
Self Serve
Premium
Monthly Plan
Per practice / month
+ New patient usage fee
Everything in Plus
Network
Health promotions/Special offers
Capped new patient cost
Support
Dedicated Customer Success Manager
Advanced
Monthly Plan
Per practice / month
+ New patient usage fee
Everything in Premium
Support
Custom support & integration
Patient Connect
|
Essentials Monthly Plan Per practice per month |
Plus Monthly Plan Per practice per month + New patient usage fee |
Premium Monthly Plan Per practice per month + New patient usage fee |
Advanced Monthly Plan Per practice per month + New patient usage fee |
|
Network
|
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| Network profile | ||||
| Phone enquiries | ||||
| Existing online patient bookings | ||||
| New online patient bookings | ||||
| Higher search position | ||||
| Health promotions/Special offers | ||||
| Capped new patient cost | ||||
|
Support
|
||||
| Self Serve | ||||
| Live Web Chat & Ticket Support (email) | ||||
| Phone Support | ||||
| Dedicated Customer Success Manager | ||||
| Custom Support & Integration | ||||
| Get Started. It's FREE | Contact Us | Contact Us | Contact Us | |
Add-ons
HealthEngine offers several add-ons to further boost your visibility and access to patients. The following add-ons are available at an additional fee.
Featured Listings
Guarantee your practice a top 3 position in searches for your postcode.
Google Ads
Make yourself unmissable to patients by appearing higher in Google search results.
Resources
Check out our tools
Suburb Tool
Add in your postcode or suburb name to discover the number of patients searching for, and booking, appointments in your area.
List your practice
Enter your practice name to see if you’re already listed on HealthEngine.
Request a Free demo
Are you interested in trying Patient Connect?
There’s no obligation, simply enter your details to receive a call from one of our practice consultants or call 08 6205 3113 at a time that suits you.
Request a Free demo
Are you interested in trying Patient Connect?
There’s no obligation, simply fill out the form to request a free demo, or call 1300 297 709 and we’ll be in touch shortly.
Frequently Asked Questions
About Patient Connect
What is Patient Connect?
With Patient Connect you have access to Australia’s biggest healthcare network. Your Patient Connect service offers the exclusive ability to connect and stay connected with the millions of patients booking their healthcare appointments every month. Be visible and offer an optimal patient experience for new and existing patients looking to connect with your practice.
What’s the difference between Patient Connect & Patient360?
Patient Connect ensures both your existing and new patients can find and book with your practice on the HealthEngine Network (both website and app), combining what you previously knew as your Professional Profile and Patient Match, as well as including exciting new features. Patient Connect is available for GP, Dental and Allied practices.
Patient360 helps to improve your patient experience and manage practice efficiency. With Patient360 you can offer online bookings on your own website with our Online Booking System, plus send reminders, recalls and receive feedback from patients. The full Patient360 product is only available for GP practices.
Dental and Allied practices can harness some of the key benefits of Patient360 via our Online Booking System.
There are no changes to Patient360 as part of the release of Patient Connect.
Who is eligible for Patient Connect?
Please contact us to find out more about Patient Connect for your practice.
About our Plans
Is there a free plan available?
There is a free Essentials plan available for General Practices, Dental and Allied customers. Please contact us to find out more about pricing and plans.
Can I upgrade at a later stage?
Yes – your practice has the flexibility to scale up or down at any time as all plans are month to month. Downgrading requires 30-days notice.
