A GP at the computer in a consulting room

Make your practice easier to find, book and run.

Patients find and book you online. Voice AI Reception takes pressure off your phones. Engage automates forms, appointment reminders, clinical recalls, and payments.

Bookings go directly into your Best Practice or Pracsoft system.

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108M+patient bookings on Australia’s largest healthcare network

ISO/IEC 27001certified to the internationally recognised standard for information security management

Engage

Automate patient communication. Cut front desk admin.

Engage automates appointment reminders, recalls, forms, payments and messages, so your team spends less time chasing patients.

Make booking easier
Patients book online from your own website. An automated waitlist offers cancelled appointments to patients in the queue.
Handle reminders, forms and payments
Custom patient forms and appointment reminders go out automatically. Payments are automated. You set the policy. You set the price. Patients pay no platform fee.
Bring patients back
Helen, Engage’s built-in AI assistant, texts patients about their result recalls and clinical reminders from your practice’s own number, reads their replies and books them in. Your team sees every conversation in your Healthengine portal, and can step in at any time.

Learn more about Engage for GP practices

9% of patients book from a standard one-way recall SMS¹30% of patients book from Smart Recalls conversations²

Be bookable wherever patients are looking

Healthengine helps your practice get discovered and booked across the digital channels patients already use.

Your website

Healthengine

Your practice profile is discoverable across Healthengine’s website and highly-rated app, with more than 3 million visits every month.

Google

Let patients book directly from your Google Business Profile, Google Places and Maps.

1800MEDICARE

Make your practice bookable through 1800MEDICARE and HealthDirect.

AI assistants

Healthengine’s MCP server helps make your practice discoverable to AI platforms including ChatGPT, Claude and Gemini.

One booking system. More places for patients to find and book your practice.

Included with Engage

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I’m loving the integration with Google. It’s a wonderful feature as most people search with Google.

Tareq Saleh, A2Z Medical Centre (Victoria)

Works with your practice software

Integrates with popular practice management systems including Best Practice and Pracsoft practice.

See all integrations

^Based on Helen AI handled calls from 50% of high usage clinics. *For all statistics, outcomes vary and depend on each practice’s size, call volume, configuration and duration the AI Receptionist, has been live and operational. No performance outcomes should be inferred or expected for other clinics, and there is no guarantee that your practice will achieve similar outcomes. Voice is compatible with Best Practice and Pracsoft PMS software. ¹ Based on Healthengine internal data from 27 April 2026 to 26 July 2026 across the GP customer base. Includes appointments booked through Healthengine outbound standard Recall SMS and excludes clinical reminders and bookings made through other sources. ² Based on data from 41 practices using Smart Recalls between 22 June 2026 and 6 September 2026. Individual practice results may vary.