What is the Commonwealth Booking Platform?

The Commonwealth Booking Platform is a standalone online booking platform for COVID vaccinations, designed to quickly help GP's, respiratory clinics, pop-up clinics, state-run hubs, hospitals and community pharmacies offer vaccine appointments online, if they don’t already have an online booking system for COVID Vaccine administration.

Find out more

Commonwealth Booking Platform

The HealthEngine designed platform will improve accessibility of vaccines by increasing the number of appointments available to consumers online.

The Commonwealth Booking Platform is designed specifically for COVID-19 vaccines and complies with government requirements around accessibility, privacy and security.

Commonwealth booking platform features 

At no cost to your practice, the Commonwealth Booking Platform solution provides the following features:

  • Patients will perform a vaccine eligibility check on the Eligibility Checker, and then be directed to the Vaccine Clinic Finder (VCF) based on individual circumstance including location
  • A booking flow designed specifically for COVID vaccines
  • Practices offering vaccines will be searchable on the VCF
  • Patients will be able to book a vaccine appointment online 24/7

For use in limited circumstances 

The Commonwealth Booking Platform is for use in limited circumstances, these are:

It is available to clinics participating in the vaccine rollout including GP, respiratory clinics, pop-up clinics, state-run hubs, hospitals and community pharmacies, as long as they do not already have an online booking service provider

It is for COVID-19 vaccination appointments only, and time-limited to the vaccine rollout

It will not be integrated with existing practice management software in clinics. If your clinic is seeking a management software system, please contact your preferred provider directly

Commonwealth booking platform benefits 

More benefits of the Commonwealth Booking Platform:

  • A booking flow designed specifically for COVID vaccines
  • Medicare card collection at time of booking
  • Vaccine appointment management for practices to set appointment availability based on vaccine stock levels
  • Appointment reminders to minimise no-shows
  • Appointment recalls advising patients to receive their follow-up vaccine dose
  • Follow-up communications to patients providing up-to-date vaccine information and checking for adverse reactions
  • A booking solution that offers increased accessibility and multilingual support
  • Complete onboarding flow and support and training materials for practice staff

User flow 

1

Publish appointment

2

Online Eligibility Check

3

24/7 find & book

4

Attend

Repeat

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