Online Booking System | Appointment Reminders | Recalls

Say hello to the complete booking experience.

Booking 360 allows your practice to easily publish your available appointments on your practice website and Facebook page to accept online bookings 24/7, automatically send actionable appointment reminders and deliver patient recalls. All with one easy install and one monthly flat fee.

Online Booking System

Allow your patients to book appointments online through your practice website, Facebook page and the HealthEngine app. Our Appointment Connector makes integration with major PMS’s quick, easy and painless.

Appointment Reminders

Start reducing DNAs and streamlining your front-desk workload with our fully automated appointment reminder technology. Allow patients to confirm, cancel and rebook appointments, via SMS or in-app notification.

Patient Recalls

Make a time consuming task easy and done in minutes. With HealthEngine Recalls your team will enjoy processing recalls in bulk with the filters available – keeping it both cost-effective and non-repetitive.

The only booking solution you’ll ever need.

Booking 360 has everything your practice needs to accept and manage online bookings, send appointment reminders and issue patient recalls in one seamless experience.

24/7 availability with the
Online Booking System.

Easy integration
with your PMS.

Complete Appointment Reminders.
In-app, SMS and email.

Timely & relevant
Patient Recalls.

No per-SMS costs,
send with confidence.

One easy flat fee,
no more guesswork.

Deliver a superior patient experience.

Allow patients to easily book, confirm and rebook their appointments if necessary. From fully integrated online booking to automated Appointment Reminders and Patient Recalls, Booking 360 delivers you and your patients a superior booking experience every time.

Enjoy a streamlined booking process.

Fewer phone calls, less data entry and manual processing means more time focused on what matters… patient care. More than just a time saver, Booking 360 also reduces DNAs and late cancellations bolstering your practice’s bottom line.


Industry leading MedicalDirector PracSoft and Best Practice integrations

Downtime isn’t something you can afford to have. That’s why our easy setup, and even easier integration, means you can enjoy all the benefits of Booking 360 without disrupting your practice. Your staff will love how simple it will make their lives in no time at all.

Our friendly and efficient Customer Success team will be with you every step of the way from support during setup, to helpful training for your team.

Easy integration is currently available for Best Practice and MedicalDirector PracSoft with tailored solutions also available for other practice management systems.

Powered by the HealthEngine platform

Booking 360 is built on HealthEngine’s best-of-breed technology – giving your practice access to everything from an industry-leading patient care app, online health marketplace and seamless integration tools.

The HealthEngine App

Leverage the power of Australia’s #1 healthcare app and your patients will enjoy advanced features such as media-rich Appointment Reminders and Recalls combined with an effortless booking experience. Reduce your costs and deliver a better experience with the HealthEngine app.

HE Appointment Connector

Getting started with HealthEngine couldn’t be easier, simply setup our Appointment Connector and start taking bookings with minimal disruption. Our friendly and efficient Customer Success team will be with you every step of the way to support and train your team.

Need to grow your patient base? Talk to us about combining Patient Match with Booking 360 and start publishing your appointments on Australia’s largest health marketplace. With over 1.2 million patients searching every month it’s the perfect way to grow your practice.

Have a burning question?

Below are just some of the questions you might have about how Booking 360 can work for your practice. Can’t find the answer you’re looking for? Jump on live chat or fill in the form below and our practice consultants will help craft the perfect solution for your practice.

Do I need a booking management solution?

DNAs incur significant costs for practices. Manually changing patient appointments and processing recalls wastes staff time. Booking 360 helps eliminate both for an affordable fixed fee, what’s more your patients will love the convenience of online booking.

Why should we choose HealthEngine?

We’re confident that not only do we deliver the most comprehensive booking experience – we’re also the most cost-effective provider available, but don’t take our word for it, talk to us today and see how much you could save with HealthEngine.

How does Booking 360
pricing work?

Booking 360 is charged per FTE at a capped monthly price. This includes the Online Booking System, Patient Recalls and Appointment Reminders (by SMS, in-app and email).

Are SMS reminders included with Booking 360?

Yes, Appointment Reminders and Recalls include SMS at no additional cost. Fixed monthly pricing means you can send as many SMS reminders and recalls as required without the need to pre-pay for costly and inconvenient SMS bundles.

Is Booking 360 available for Dental or Allied Health?

Booking 360 is currently available for General Practice only, however we have a range of solutions designed specifically for dental and allied health practitioners. Talk to our practice consultants today to see how you can secure new patients and streamline your booking process.

Is Booking 360 available for all Practice Management Systems?

Currently Booking 360 integrates with Best Practice and MedicalDirector PracSoft. If you have another practice management system and would like to enjoy the benefits of Booking 360, talk to our team about a tailored solution for your practice.

What reporting will my
practice have access to?

You will have access to your own Practice Admin where your team can process Patient Recalls, manage Appointment Reminders and view all online booking activity. You will also receive monthly reporting for a summary of your practice’s performance.

What if I have existing
HealthEngine products?

If you’d like to upgrade to Booking 360 speak with your dedicated Customer Success Manager today. We will give you all the information you need and happily answer any questions you may have. 

Have Questions? Let’s talk!

Find out more about how you can use HealthEngine to boost your practice’s profile, secure new patients and manage appointments the smart way.


We’ll give you a demonstration absolutely free and with zero obligation.


Find out how many patients are searching for your practice right now.


Getting started is easy, simply get in touch and we’ll do the rest.

By submitting this form you agree to HealthEngine's Terms of Use and Privacy Policy.