HealthEngine Appointment Reminders

Appointment reminders.
In-app, email or SMS.

Introducing a new breed of appointment reminders delivered to your patient via the HealthEngine app, email or SMS. Empowering your patients to instantly confirm, cancel or rebook their appointment, it’s more than just a friendly reminder.

Reduce DNAs & late cancellations

Save time and money by making sure your patients remember their appointments.

Reduce phone calls and free up your front desk

Automated reminders enable patients to instantly rebook online at their convenience.

Deliver a superior patient experience

Delivered via HealthEngine app notification or email, our reminders offer a superior experience.

Fixed fee SMS

Send SMS reminders for all of your appointments, all for one fixed monthly fee. No SMS bundles, send with confidence.

Reduce DNAs, late cancellations & improve patient experience all at the same time.

Get proactive in reducing your DNAs by giving your patients the ability to confirm, cancel and rebook ahead of time.

Our goal is to deliver more than just a friendly reminder. Powered by HealthEngine’s booking engine our reminders solution not only offers your patients a superior experience, but appointment confirmations and updates made by patients are instantly reflected in your PMS.

Modernise your appointment reminders and start reducing phone calls, freeing up your front desk and maximising your appointment availability.

Management Made Easy

Configure settings, monitor your reminders & instantly see
what needs actioning through your practice dashboard.

Mission control for your appointment reminders.

This is your reminders overview where you can get a real-time snapshot of how your reminders are performing including confirmations, cancellations and appointments rebooked.

Ability to manually check off patients who cancel if you choose to follow up manually.

Simple Settings & Configuration

Within your practice’s Practice Administration screen, you can tailor your reminders specifically for your practice.

Here you can craft your own reminder message, choose which practitioners and appointment types they are sent for and choose the time they are sent.

Simple and straight-forward integration.

HealthEngine pre-appointment reminders integrate seamlessly with Best Practice & Medical Director practice management systems. Seamless connection with HealthEngine’s Online Booking System, means cancelled appointments are instantly republished online.

Installation is easy. Our friendly and knowledgeable support team will work with you every step of the way to get your new appointment reminder system up and running.

Have Questions? Let’s talk!

Find out more about how you can use HealthEngine to boost your practice’s profile, secure new patients and manage appointments the smart way.


We’ll give you a demonstration absolutely free and with zero obligation.


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Getting started is easy, simply get in touch and we’ll do the rest.

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